CRM for Agencies and Service Businesses in India

Agencies and service firms — marketing, design, IT, consulting — win business through relationships and proposals. The work is great; the pipeline is often chaos. A CRM brings order without adding overhead.

Capture enquiries from every channel

Client enquiries come from your website, referrals, LinkedIn, and Instagram. A CRM pulls them into one pipeline, scored so the promising ones surface first.

Respond and pitch fast

Prospects expect quick, informed replies. AI can answer service and pricing questions on WhatsApp from your approved packages, and book the discovery call — so you never lose a lead to a slow reply.

Manage proposals like deals

Track each opportunity through discovery → proposal → negotiation → win, with automatic follow-ups so proposals don't sit unanswered in an inbox.

Know your win rate

Reports on close rate by service line and lead source show you what to sell more of and where your best clients come from.

How ASH helps

ASH captures client enquiries, responds on WhatsApp, tracks proposals through a clear pipeline, automates follow-ups, and reports win rates by service line — so more enquiries become retainers.