The patient-enquiry CRM for hospitals and clinics
Capture appointment and treatment enquiries from every channel, reply instantly on WhatsApp, and never lose a patient to a missed follow-up.
Pick “Hospital / Clinic” during signup and ASH shapes the CRM to your business — vocabulary, starter knowledge base, and follow-up style.
Built around your patient enquiries
The same AI-first ASH platform, shaped to how your industry actually sells.
Patient enquiry inbox
Website, WhatsApp, and ad enquiries in one place — with consent captured for DPDP compliance.
Treatment & fee answers on WhatsApp
The AI answers OPD timings, consultation fees, and procedure questions from your own approved documents.
Appointment scheduling
Consultations and follow-up visits with reminders — fewer no-shows, fuller OPD days.
Department-wise routing
Route enquiries to the right department coordinator automatically.
How ASH works for hospital / clinic
Capture every enquiry
Patient enquiries from your website, ads, Practo, and WhatsApp land in one inbox — deduplicated and consent-tracked.
Reply in seconds with AI
The AI answers timings, fees, and treatment questions from your approved knowledge base, then books the appointment.
Follow up until they visit
Automated reminders and follow-up tasks keep no-shows down and your OPD full.
Frequently asked questions
What is a CRM for hospitals and clinics?
A hospital CRM captures patient enquiries from every channel (website, WhatsApp, ads, phone), tracks each one from first enquiry to booked appointment, and automates reminders so no patient is lost to a missed follow-up.
Can ASH auto-reply to patient enquiries on WhatsApp?
Yes. ASH answers common questions — OPD timings, consultation fees, procedures, and directions — instantly on WhatsApp using your own approved documents, 24/7, even after clinic hours.
Does it help reduce appointment no-shows?
Yes. ASH schedules consultations and follow-up visits and sends automatic WhatsApp reminders, which meaningfully reduces no-shows and keeps your OPD days fuller.
Is patient data secure and DPDP-compliant?
Patient data is encrypted at rest, consent is captured on every enquiry, and WhatsApp opt-in with instant STOP handling is built in — designed for India’s DPDP data-protection law.
How much does the hospital CRM cost?
ASH starts with a free trial and paid plans from Rs. 5,999/month. AI features are included in every plan — no separate AI or API charges.
Related reading
Running an institute or academy? See the dedicated Education CRM. Explore all industry solutions.
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